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CCIF Moncton 2023 – June 8-9, 2023

June 8, 2023 - June 9, 2023


Thursday, June 8, 2023
Workshop*: 4:30 p.m. – 6:30 p.m.
Networking Reception: 6:30 p.m. – 10:00 p.m.

*Space limited. In order to attend you must register to participate in the workshop upon purchasing your conference registration.


Friday, June 9, 2023
Breakfast and registration: 7:45 a.m. – 8:45 a.m.
General sessions: 8:45 a.m. – 12:15 p.m.
Lunch: 12:15 p.m. – 1:15 p.m.
General sessions: 1:15 p.m. – 2:30 p.m.

See the full agenda for Friday’s schedule below.


The CCIF Moncton 2023 registration fee provides full access to the conference including breakfast, lunch and refreshments. The registration fee also includes all optional activities including the workshop, and the networking reception. 

Early bird fee

(until April 15, 2023)

Regular fee

(after April 15, 2023)

General admission $179* $199*

*plus applicable taxes

Who should attend?
Collision Repairers, Insurers, Suppliers and Service Providers, OE Manufacturers and Dealers, Trade associations, Educators and Students.

*For the best online registration experience, ensure you are using the latest version of web browser. We also recommend Chrome or Firefox.

Please contact events@ccif.ca for more information or if you have issues registering.


Thursday, June 8, 2023

4:30 p.m. – 6:30 p.m.

Workshop*: Recruiting and interviewing your future employees

This interactive presentation looks at the current state of the workforce before focusing on different ways to attract and recruit future employees to your business. It will cover pre-interview steps, including how to describe and advertise the role you are looking to fill, who your job market competitors are and how to differentiate yourself from them. It will also offer practical advice on how to conduct an engaging interview that feels more like a conversation and less like an interrogation.

Speaker: Bill Matthews, account manager, Axalta Coating Systems

*Space limited. In order to attend you must register to participate in the workshop upon purchasing your conference registration.

6:30 p.m. – 10 p.m. Networking reception


Friday, June 9, 2023

7:45 a.m. – 8:45 a.m. Breakfast and registration
8:45 a.m. – 9 a.m. Opening remarks
9 a.m. – 9:30 a.m.

Innovations in attracting and retaining untapped talent in Nova Scotia The Nova Scotia Automotive Sector Council (ASC) makes connections and creates solutions for industry employers, employees, job seekers, youth, and parents.  Through industry engagement and dialogue, ASC leverages partnerships to respond to critical needs in the industry to enhance the provincial competitive advantage in the industry.

This presentation will share ASC initiatives such as the Motive Power Career Portal, TestDrive, RPL Tire and Maintenance Technician, Collision Repair Prepper, Pathways to Success, the ASC Marketplace, Interactive Demonstrative Electric Vehicle (iDEV) and Labour Market Information. It will highlight the interconnectedness of initiatives and the role of partnerships.

Speaker: Judy Dickson, program manager, Nova Scotia Automotive Sector Council

9:30 a.m. – 10:15 a.m.

Increasing profitability due to decarbonization

Speaker: Paul Prochilo, CEO, Simplicity Car Care

10:15 a.m. – 10:45 a.m. Networking break
10:45 a.m. – 11:30 a.m.

An insurance perspective: Rising vehicle repair costs and its impact on our consumer

Collision repair costs are going up—so are vehicle insurance claim costs in Ontario. This session looks at the how and why of increasing auto insurance claim and the impacts of increasing automotive cost trends on premium costs. It also looks at initiatives that can help mitigate the problem, from more support to address the labour shortage to right-to-repair legislation.

The insurance industry is a vital partner in the collision sector. This seminar will give you the information you need concerning the changing nature of vehicle insurance so you can plan for the future.

Speaker: Hanna Beydoun, Manager, Policy, Insurance Bureau of Canada

11:30 a.m. – 12:15 p.m.

You miss by an inch, you miss by a mile

Advanced driver-assistance systems (ADAS) are becoming a more common feature in new cars. Being able to repair ADAS equipped vehicles after a collision requires training and technology to get the calibration right. This session looks at the past, present and future of changing ADAS technology and what you need to do to prepare to deal with it in your shop. We will review the calibration process and how to use the I-CAR Repairability Technical Support (RTS) search function to find the OEM information needed before starting to work on an ADAS equipped vehicle.

Speaker: Brandon Roy, I-CAR Canada

12:15 p.m. – 1:15 p.m. Lunch
1:15 p.m. – 2 p.m.

The future of the industry

Labour, vehicle technology and profitability are shaping the future of the collision industry. A conversation about how these trends plays in the greater automotive aftermarket landscape from an Association perspective.

Speaker: Jean-François Champagne, President, Automotive Industries Association of Canada (AIA Canada)

2 p.m. – 2:30 p.m.

RISEN From The Shop Floor, Lessons From An Entrepreneur

Join Sam Mercanti, author of RISEN From The Shop Floor, Lessons From An Entrepreneur, as he shares his personal story and professional experience in the collision industry. Learn his story, one of a Canadian visionary who built a company, a brand, and a national franchising phenomenon, where risky leaps were combined with remarkable feats of innovation. The results proved extraordinary.

Speaker: Sam Mercanti, President, Mercanti Management Inc.

2:30 p.m. Closing remarks


Hanna Beydoun, Manager, Policy, Insurance Bureau of Canada

Hanna is the Manager, Policy, at the Insurance Bureau of Canada with her focus on automobile insurance policy. Hanna leads a dedicated team that works with IBC’s member property and casualty insurers to develop public policy solutions to improve auto insurance systems for both consumers and insurers across the country. This includes the review of regulatory frameworks, auto insurance products, and trends in claims costs and premiums data. Hanna also leads IBC’s Vehicle Damage Working Group comprised of its members, exploring potential recommendations with its members that could address rising vehicle damage claims costs. Prior to joining IBC, Hanna worked for both provincial and federal governments in a number of policy capacities.

Hanna earned an undergraduate degree from McMaster University and a Master’s in public policy from the University of Waterloo.


Jean-François Champagne, President, Automotive Industries Association of Canada

Jean-François (JF) passionately represents the interests of the Canadian auto care sector in his role as president of the Automotive Industries Association of Canada (AIA Canada). Under JF’s leadership, AIA Canada brings together the entire auto care supply and service chain and equips its members with the tools, skills, profile, and knowledge they need to succeed in a fast-paced, competitive landscape. 

Since joining AIA Canada in 2015, JF has focused his efforts on helping guide members and the sector overall on a variety of issues, including electric vehicles (EV), labour sustainability and digital transformation. As a Certified Association Executive (CAE) and a technology visionary, JF leads with a focus on ensuring organizations thrive in the digital age. He is a regular speaker at automotive industry and association-management conferences, where he shares his expertise on the integration of technology in strategic planning to help shape better and stronger organizations. 


Judy Dickson, program manager, Nova Scotia Automotive Sector Council

Judy Dickson’s career as an educator and advocate spans nearly 50 years, including a 25-year relationship with the Nova Scotia Automotive Sector Council (ASC). There, Judy has served as board member, mentor, consultant in program and partnership development, career planning, and is the current program manager for the Recognizing Prior Learning Tire and Maintenance Technician and Collision Repair Prepper programs.  She enjoys partnering with the ASC team and automotive industry employees, creating pathways toward reducing barriers to employment, while exploring innovative approaches toward attraction and retention.

In addition to her work with ASC, Judy has 40 years of experience as an educator in multiple provinces across Canada.


Bill Matthews, account manager, Axalta Coating Systems 

Bill Matthews in an accomplished North American Account Manager for Axalta Coating Systems in automotive, commercial, and industrial coatings.  He has been helping businesses for more than 30 years, managing personnel and serving as a consultant, account manager, distribution specialist and training resource.


Sam Mercanti, President, Mercanti Management Inc.

Sam is a self-made entrepreneur who instills a successful values-based culture in all of his business organizations, one being CARSTAR Canada, which is recognized as a Gold level 50 Best Managed Company.

Sam’s family immigrated from Italy to Canada in 1956 and from these humble roots they have built a very successful and admired family legacy. Known for his philanthropic work, Sam has worked to give back to his community and has been recognized by many organizations for his contributions.

Sam was the President and CEO of CARSTAR Automotive Canada. His vision for a country wide network of “Best in Class” Collision Centres was accomplished with over 220 Locations in 20 years. His success was built on gaining the trust and respect of the Insurance Industry and delivering a Value Proposition to his franchise partners. Previously he helped build a Hamilton based network of Collision Centres under Ontario Auto Collison where he started in business in 1967.

Sam sold CARSTAR Automotive Canada to Driven Brands on December 2, 2015.  Currently CARSTAR has 350 locations in Canada and 370 locations in the United States.  For a total CARSTAR Network of over 700 locations in North America.

Currently Sam is the President of Mercanti Management Inc. which operates the Sam and Roma Mercanti Family Office and the Sam and Roma Mercanti Foundation in Downtown Hamilton, Ontario.

Intuitive, Business Leader and Successful Entrepreneur with extensive experience as a company leader in Strategic Planning, Operational Excellence, Financial Success, Acquisitions and is a steadfast advocate for an organization staying true to its Vision, Mission and Values.

Sam wrote his first book, RISEN from the Shop Floor, Lessons From an Entrepreneur, which tells the story of a young Italian kid who came to Canada with nothing, had a tough go, dropped out of high school, worked in his family’s body shop sweeping floors, and went on to revolutionize the car collision industry in Canada.


Brandon Roy, I-CAR Canada

Brandon Roy is a name in the collision industry that we all know well. Brandon has held multiple roles in the industry over the years and continues to expand his knowledge and step outside comfort zones as the General Leader of the MSO – CARSTAR Halifax Group. Brandon started in the trade at a young age working for the family collision centres with his father. From sweeping floors to leading performance groups, now to business management his passion was always based in the collision industry. With this diverse background there was always 1one constant… being an active I-CAR instructor. After 17 years of delivering I-CAR classes here in Canada and with a reputation for having a high energy and direct approach to everything, Brandon has helped keep our knowledge current with the ever-changing world of vehicle technology.


Delta Hotels by Marriott Beauséjour 

750 Main Street 

Moncton, NB E1C 1E6 Canada 

Telephone: (506) 854-4344 

Hotel reservation

CCIF is pleased to offer special rates starting at $179 plus tax at the Delta Hotels by Marriott Beauséjour. To book a hotel room, please contact: 

Phone: 1-844-496-8551 or 506-854-4344 

Online: https://www.marriott.com/event-reservations/reservation-link.mi?id=1659720889804&key=GRP&app=resvlink 

Block Name: Canadian Collision Industry Forum Moncton 2023 

Rates eligible until Monday, May 22, 2023. Guestrooms will be subject to availability on a first come, first served basis. Book now! 


Air Canada  

Book online at www.aircanada.com and enter promotion code GQYGEHF1 to receive a 10% discount on eligible fares*. The travel period begins Thursday, June 1, 2023 and ends Friday, June 16, 2023. *5% discounts will apply to standard fares, 10% flex fares & up for North American travel.   


Book online at www.westjet.com/conventions and enter promotion code 7W2L8RZ to receive a 5% discount off Econo, 10% discount off EconoFlex and Premium base fares for guests travelling to Moncton, New Brunswick only. The travel period begins Thursday, June 1, 2023 and ends Friday, June 16, 2023. No discount will apply to Basic or Business class bookings. Travel Agents GDS promotion code: WNP83. 

Contact information

CCIF administration and management

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June 8, 2023
June 9, 2023
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Delta Hotels by Marriott Beauséjour
750 Main Street
Moncton, NB E1C 1E6 Canada
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